Privacy Policy

Chengdu Jikong Fute Technology Co., Ltd. (operating as jkvolt.com) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website:

1. Information you provide

  • Name, email address, phone number, billing and shipping address when you place an order or create an account
  • Payment information (processed securely by our payment providers; we do not store full credit card details)
  • Messages and feedback you send to our customer support team

2. Automatically collected information

  • Device information, IP address, browser type, and operating system
  • Website browsing behavior, pages visited, time spent, and referral sources
  • Data collected via cookies and similar tracking technologies for site optimization and marketing

How We Use Your Information

We use your personal information for the following purposes:

  • To process, fulfill, and track your orders
  • To provide customer support and respond to your inquiries
  • To send order updates, shipping notifications, and important service announcements
  • To improve our website, products, and user experience
  • To send promotional content and marketing emails (only if you have opted in)
  • To prevent fraud, ensure website security, and comply with legal obligations

Who We Share Your Data With

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist in operating our business:

  • Payment processors (e.g., PayPal, credit card issuers) for secure transaction processing
  • Shipping and logistics partners to deliver your order
  • E-commerce platform providers (Shopify) and analytics tools (e.g., Google Analytics)
  • Marketing service providers, only if you have opted in to receive marketing communications
  • Legal authorities when required by law, court order, or to protect our legal rights

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and support marketing activities. You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share about you
  • Right to request deletion of your personal information (subject to legal exceptions)
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@jkvolt.com. We will verify your identity and respond to your request within 30 days.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: official@jkvolt.com
Company: Chengdu Jikong Fute Technology Co., Ltd.